FAQ

Getting Started

Do I need a crypto wallet to use QuantsEdge? Yes, you'll need a wallet like MetaMask or any WalletConnect-compatible wallet to log in. Don't worry - your wallet is just for logging in. QuantsEdge creates a separate secure wallet for your actual trading.

Is my crypto safe? Your trading funds are kept in a secure wallet that only you control. QuantsEdge uses industry-standard security (Turnkey) to protect your keys. We never have access to your private keys.

Can I use QuantsEdge on multiple devices? Yes! Log in with the same wallet on any device (desktop, tablet, phone) and all your bots and settings will sync automatically.

How much does QuantsEdge cost? Trading fees are based on the Hyperliquid exchange's fee structure. QuantsEdge may offer reduced fees for users holding the QE token (details coming soon).

Trading Bots & Strategies

How do I know if my strategy will make money? You can't predict the future, but QuantsEdge helps you test your strategies safely through comprehensive validation tools. Backtesting allows you to test on past data to see historical performance, paper trading lets you practice with live prices but fake money, and testnet enables you to try on a test exchange before risking real funds.

Can I lose money? Yes, all trading involves risk. That's why QuantsEdge includes built-in risk management tools including stop losses that automatically exit losing trades, position limits that prevent trading more than your set maximum, and a kill switch that stops all trading if losses get too big.

What's the difference between backtest, paper, and live trading?

Backtesting tests your strategy on past market data to see how it would have performed historically, providing valuable insights into potential performance. Paper trading trades with real market prices but fake money to practice without risk, allowing you to experience real market conditions safely. Testnet enables practice on Hyperliquid's test exchange with test tokens, providing the most realistic simulation possible. Live trading involves real money on the real exchange with actual profits and losses, representing the final stage of strategy deployment.

Can I create my own trading strategy? Yes! You can choose from pre-made templates (Momentum, Mean Reversion, Breakout) or customize your own strategies. All strategies must be tested before going live to ensure they work as expected.

How do I stop a bot? Simply click the "Pause" or "Stop" button on your bot in the Dashboard. Your positions will remain open unless you close them manually, giving you control over when to exit trades.

Markets & Data

Which cryptocurrencies can I trade? QuantsEdge supports all perpetual futures available on Hyperliquid, including major cryptocurrencies like BTC, ETH, SOL, and many others. The list updates automatically as Hyperliquid adds or removes trading pairs.

How often do prices update? Prices update in real-time, typically every few seconds. Your dashboard shows live market data so you always know what's happening with your positions and the markets.

Where does the market data come from? We use multiple reliable sources including CoinGecko and Hyperliquid's own feeds to ensure you always have accurate, up-to-date price information.

Mobile App

Is the mobile app the same as the website? The iOS app has all the same features for monitoring your bots, checking positions, and managing trades. However, strategy creation and editing work better on desktop due to the larger screen and more precise controls.

Can I use Face ID to log in? Yes! On iOS devices, you can set up Face ID or Touch ID for quick and secure login. Look for "Legacy Login" after connecting your wallet to enable biometric authentication.

Do I need an internet connection? Yes, you need an internet connection to trade and monitor your bots in real-time. The app will show cached data if you go offline, but you can't place trades without an active connection.

Troubleshooting

My wallet won't connect. What do I do?

  1. Make sure your wallet extension is installed and unlocked

  2. Try refreshing the page

  3. Check that you're approving the connection in your wallet

  4. For WalletConnect, try scanning the QR code again

I forgot my password. How do I log in? QuantsEdge doesn't use traditional passwords! You log in by signing a message with your crypto wallet. As long as you have access to your wallet, you can always log in securely.

My bot isn't trading. Why? Check these common issues:

  • Bot Status: Is your bot paused or stopped?

  • Balance: Do you have enough balance in your trading wallet?

  • Market Conditions: Did the market conditions meet your strategy's rules?

  • Connection: Are you in testnet mode and not connected to the test network?

Still have questions?

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